Email Support (Samaritans)
Samaritans
Write in confidence to a trained listener and receive a response, usually within 24 hours.
About this service
Organisation
Mission
Who it supports
- Eligibility: Anyone who prefers writing over talking.
Support categories
- Mental Health
Location
The Upper Mill, 46 Cromwell Street, St Albans AL3 4DS
Areas served: United Kingdom, Isle of Man and Channel Islands
Coverage: Online
A map will appear once coordinates have been added by an administrator.
Accessibility
Helpline is free to call and accessible via textphone for deaf and hard-of-hearing users through NGT 18001 116 123. Email support available for those who prefer writing. Branch visits can accommodate most access needs with prior notice.
Referral pathway
How to access: Email jo@samaritans.org. Response usually within 24 hours.
We don’t send personal information to an organisation on your behalf. Any referral involving personal details happens through the organisation’s own process, with your consent.
Contact & access
Opening hours
Email any time — replies usually within 24 hours
Last verified / next review
2026-08-14 → 2027-08-14
Verified by Together Minds UK through our own checks.Verification does not imply government, NHS, council or professional endorsement unless stated.