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Advice

Benefits & Debt Advice

Citizens Advice

Help understanding benefit entitlements, entitlement checks, debt advice and appeals support.

About this service

Organisation

Citizens Advice provides free, confidential and independent information and advice to help people with money, legal, consumer and other problems, across England and Wales.

Mission

To advise people and influence policy so that jointly we make a bigger difference to the people who need us most.

Who it supports

  • Eligibility: Anyone in England and Wales needing benefits or debt guidance.

Support categories

  • Advice

Location

Advance, 1 Ridge Mount, London SE18 6UN

Areas served: England and Wales

A map will appear once coordinates have been added by an administrator.

Accessibility

Local bureaux offer home visits and accessibility adjustments on request. Advice available in community languages online.

Referral pathway

Self-referral
No referral required

How to access: Call Adviceline 0800 144 8848, or contact your local bureau.

We don’t send personal information to an organisation on your behalf. Any referral involving personal details happens through the organisation’s own process, with your consent.

Contact & access

Visit website 0800 144 8848 0800 144 8848

Opening hours

Adviceline Mon–Fri 9am–5pm (local bureau hours vary)

Last verified / next review

2026-08-14 → 2027-08-14

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Together Minds UK provides signposting and information only — it is not a replacement for professional or emergency services. In an emergency, call 999.

Verified by Together Minds UK through our own checks.Verification does not imply government, NHS, council or professional endorsement unless stated.

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