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Family Support

Parents Helpline

YoungMinds

Free, confidential support for parents and carers worried about a child or young person’s mental health.

About this service

Organisation

YoungMinds is the UK's leading charity fighting for children and young people's mental health. We offer support to young people and parents, and campaign for better mental health support.

Mission

We are leading the fight for a future where all young minds are supported and empowered, whatever the challenges.

Who it supports

  • Eligibility: Parents and carers of children under 25 in the UK.

Support categories

  • Family Support

Location

Suzy Lamplugh Trust, Minster House, 27 Union Street, London SE1 1SG

Areas served: United Kingdom

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Accessibility

Text and webchat support for those who find phone calls difficult. Resources offered in plain language with Easy Read versions of key content.

Referral pathway

Self-referral
No referral required

How to access: Call 0808 802 5544 (Mon–Fri 9:30am–4pm) or use parents webchat.

We don’t send personal information to an organisation on your behalf. Any referral involving personal details happens through the organisation’s own process, with your consent.

Contact & access

Visit website 0808 802 5544 0808 802 5544

Opening hours

Mon–Fri 9:30am–4pm

Last verified / next review

2026-08-14 → 2027-08-14

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Together Minds UK provides signposting and information only — it is not a replacement for professional or emergency services. In an emergency, call 999.

Verified by Together Minds UK through our own checks.Verification does not imply government, NHS, council or professional endorsement unless stated.

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